We begin with a review of what was covered in Part I (July 10, 2011), covering the importance of speech practice, the basics of Wise (or “Right”) Speech practice, what this practice looks like in the context of small groups, and the basics of how to approach speech practice in challenging situations. We then bring in new materials, using short presentations and exercises, that expand our capacities to respond skillfully in challenging situations. We first examine how to direct mindful attention to emotions and underlying interests or values both in ourselves and in others (using some of the models from Nonviolent Communication and the Harvard Negotiation Project on "Difficult Conversations"). We also bring attention to our stories and narratives, using the model of the "Ladder of Inference" to help clarify how we often go very quickly to stories (particularly self-centered ones, often way beyond the "data") in challenging situations. We then develop further our capacities to use these tools and perspectives in situations in which we are triggered, and to respond more skillfully.